ZonaJobs > Sistemas / Tecnología / IT > Customer Care and Technical Support Agent
Empleo ofrecido por:
5CA
5CA es un centro de contacto de origen holandés especializado en dar servicio de soporte técnico y atención al cliente en más de 10 idiomas.
Oferta de trabajo para: Customer Care and Technical Support Agent
For our 24/7/365 contact center in Buenos Aires, Argentina, 5CA is continuously looking for multilingual Customer Care and Technical Support Agents.
-To provide Customer Care and Technical Support to customers (consumers and businesses) by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this.
- To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements.
Position requirements:
- You speak English fluently and/or at least one other language at a (near-)native level.
- You have experience working with computers and technology products.
- You have strong problem solving and multi-tasking skills
- You are a quick learner – open to learn more about new technologies and products.
- You have demonstrated customer service orientation and a track record of commitment to quality in previous jobs
Preferably you have experience in a Customer Service environment, Call Center or an international business setting.
5CA offers:
- A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills.
- An exciting job in which no single day is the same, as you usually work for different clients & projects.
- A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy.
- Flexible hours – we offer different shifts, either full-time or part-time.
- An health care program for its employees
- The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance.
- Excellent salary conditions, based on Argentinean market standards.
-To provide Customer Care and Technical Support to customers (consumers and businesses) by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this.
- To work closely together with Team Leaders, Quality Leads and Trainers in order to continuously keep your knowledge up-to-date and to provide the service according to 5CA’s clients’ requirements.
Position requirements:
- You speak English fluently and/or at least one other language at a (near-)native level.
- You have experience working with computers and technology products.
- You have strong problem solving and multi-tasking skills
- You are a quick learner – open to learn more about new technologies and products.
- You have demonstrated customer service orientation and a track record of commitment to quality in previous jobs
Preferably you have experience in a Customer Service environment, Call Center or an international business setting.
5CA offers:
- A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge and language skills.
- An exciting job in which no single day is the same, as you usually work for different clients & projects.
- A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy.
- Flexible hours – we offer different shifts, either full-time or part-time.
- An health care program for its employees
- The possibility to grow with the company and get promoted to other positions if you show a consistent and outstanding performance.
- Excellent salary conditions, based on Argentinean market standards.
Requisitos que deben cumplir los postulantes:
- Edad: Desde 18 Hasta 45 años
- Educación: Terciario, En curso
- Area de estudio: Análisis de Sistemas, Ing. Informática / Sistemas, Redes, Sistemas / Tecnología
- Idioma: Alemán, Francés, Inglés, Italiano, Portugués, Holandés, Sueco
Empleo ofrecido por:
5CA
5CA es un centro de contacto de origen holandés especializado en dar servicio de soporte técnico y atención al cliente en más de 10 idiomas.
Ramo o actividad: Tecnología
Lugar de trabajo: San Nicolás, Capital Federal
Jerarquía: Junior
Sector: Soporte Técnico / Mesa de Ayuda
Lugar de trabajo: San Nicolás, Capital Federal
Jerarquía: Junior
Sector: Soporte Técnico / Mesa de Ayuda
Aviso publicado: 09.03.2010 |
Número de aviso: 765755 | Vacantes: -
Tests
» Para Postularte a esta búsqueda, 5CA solicita que realices los siguientes tests:
Tu CV no será considerado si no completas los tests excluyentes.
