ZonaJobs > Marketing y Publicidad > Business Intelligence Senior Analyst
Empleo ofrecido por:
Grupo Teleperformance
El Grupo Teleperformance es el proveedor número 1 del mundo de servicios de CRM y Contact Center. Ofrecemos servicios en servicio al cliente, soporte técnico, telesales y cobranzas, entre otros. El grupo opera con 79,800 workstations y más de103,000 empleados (FTE) distribuidos en 248 centros de contacto en 49 países, prestando servicios en más de 66 idiomas y dialectos. Teleperformance Argentina tiene más de 10 años en el mercado local y trabaja con clientes nacionales e internacionales en Estados Unidos, Europa y América Latina, con campañas en inglés, español, portugués e italiano y Alemán. Nuestro Expertise radica en las industrias de Telecomunicaciones, Tecnología, Servicios Financieros, entre otras.
Oferta de trabajo para: Business Intelligence Senior Analyst
JOB DESCRIPTION
Title: Business Intelligence Senior Analyst - EMEA
Reports to: VP Global Business Intelligence
Job Summary: Provide Business Intelligence support to European and Latin American Business Development efforts. Functionally, this person will report to the VP of Global Business Intelligence in the U.S.
POSITION REQUIREMENTS:
PLEASE READ THE POSITION REQUIREMENTS CAREFULLY AND APPLY ONLY IF YOU MEET ALL OR THE MAJORITY OF THEM (I.E. EXPERIENCE, EDUCATION AND LANGUAGES).
Education, Languages and General Requirements:
• Strong writing and oral communication skills in BOTH “English and Portuguese” OR “English and French”.
• Undergraduate or graduate degree with major emphasis in Finance, Business or Engineering (MBA a plus).
• Knowledge of Contact Center market and key global vendors (EMEA specific knowledge a plus).
• Must have excellent quantitative, analytical and reporting skills.
• Critical thinking and very detailed oriented.
• Must be highly proficient with MS Word, Excel, PowerPoint.
• Salesforce knowledge a plus.
• Candidates must be able to consistently perform in a high pace, deadline oriented, multi-task/project environment and work with minimal supervision.
• Proactive, “can do” and professional attitude.
Experience Requirements:
• Should have 3-5 years of market research and business analysis experience.
• Extensive experience with Internet research is essential.
• Experience conducting primary research, mystery shopping is a plus.
• Experience working with financial statements and understanding key financials/ratios, etc.
• Business Development experience in BPO / CRM industry is a plus.
DUTIES AND RESPONSABILITIES:
Research, consolidate, analyze and prepare reports on key global and regional competitors to support business development efforts.
Reports requirements include but are not limited to:
• Daily monitoring of key competitors in order to identify opportunities or threats.
• Research competitors quantitative and qualitative information by using external and internal sources on information.
• Systematically validate information following standard operating procedures.
Title: Business Intelligence Senior Analyst - EMEA
Reports to: VP Global Business Intelligence
Job Summary: Provide Business Intelligence support to European and Latin American Business Development efforts. Functionally, this person will report to the VP of Global Business Intelligence in the U.S.
POSITION REQUIREMENTS:
PLEASE READ THE POSITION REQUIREMENTS CAREFULLY AND APPLY ONLY IF YOU MEET ALL OR THE MAJORITY OF THEM (I.E. EXPERIENCE, EDUCATION AND LANGUAGES).
Education, Languages and General Requirements:
• Strong writing and oral communication skills in BOTH “English and Portuguese” OR “English and French”.
• Undergraduate or graduate degree with major emphasis in Finance, Business or Engineering (MBA a plus).
• Knowledge of Contact Center market and key global vendors (EMEA specific knowledge a plus).
• Must have excellent quantitative, analytical and reporting skills.
• Critical thinking and very detailed oriented.
• Must be highly proficient with MS Word, Excel, PowerPoint.
• Salesforce knowledge a plus.
• Candidates must be able to consistently perform in a high pace, deadline oriented, multi-task/project environment and work with minimal supervision.
• Proactive, “can do” and professional attitude.
Experience Requirements:
• Should have 3-5 years of market research and business analysis experience.
• Extensive experience with Internet research is essential.
• Experience conducting primary research, mystery shopping is a plus.
• Experience working with financial statements and understanding key financials/ratios, etc.
• Business Development experience in BPO / CRM industry is a plus.
DUTIES AND RESPONSABILITIES:
Research, consolidate, analyze and prepare reports on key global and regional competitors to support business development efforts.
Reports requirements include but are not limited to:
• Daily monitoring of key competitors in order to identify opportunities or threats.
• Research competitors quantitative and qualitative information by using external and internal sources on information.
• Systematically validate information following standard operating procedures.
Requisitos que deben cumplir los postulantes:
- Indicar remuneración pretendida (podrás ingresarla en el paso siguiente).
- Edad: Desde 25 Hasta 35 años (excluyente)
- Lugar de residencia: Capital Federal, GBA Norte, GBA Sur
- Educación: Universitario, Graduado (excluyente)
- Area de estudio: Adm. de Empresas, Contabilidad / Auditoría, Economía, Finanzas, Marketing / Comercialización
- Idioma: Francés (excluyente), Inglés (excluyente), Portugués (excluyente)
Empleo ofrecido por:
Grupo Teleperformance
El Grupo Teleperformance es el proveedor número 1 del mundo de servicios de CRM y Contact Center. Ofrecemos servicios en servicio al cliente, soporte técnico, telesales y cobranzas, entre otros. El grupo opera con 79,800 workstations y más de103,000 empleados (FTE) distribuidos en 248 centros de contacto en 49 países, prestando servicios en más de 66 idiomas y dialectos. Teleperformance Argentina tiene más de 10 años en el mercado local y trabaja con clientes nacionales e internacionales en Estados Unidos, Europa y América Latina, con campañas en inglés, español, portugués e italiano y Alemán. Nuestro Expertise radica en las industrias de Telecomunicaciones, Tecnología, Servicios Financieros, entre otras.
Ramo o actividad: Telecomunicaciones
Lugar de trabajo: Retiro, Capital Federal
Jerarquía: Senior / Semi-Senior
Sector: Investigación de Mercado
Lugar de trabajo: Retiro, Capital Federal
Jerarquía: Senior / Semi-Senior
Sector: Investigación de Mercado
Aviso publicado: 21.07.2010 |
Número de aviso: 813500 | Vacantes: 1
Tests
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