ZonaJobs > Sistemas / Tecnología / IT > GERMAN and FRENCH CUSTOMER SUPPORT AGENTS
Oferta de trabajo para: GERMAN and FRENCH CUSTOMER SUPPORT AGENTS
For our 24/7/365 contact center in Buenos Aires, Argentina, 5CA is continuously looking for Multilingual Customer Support Agents.
At the moment, we are looking for French/English agents and German/English agents.
We are looking for dynamic Customer Support Representatives, who have a passion for customer service. They will be dealing with passionate MMO players who demand Customer Service and will demonstrate excellent organizational and prioritization skills and strong verbal and written communication skills.
Tasks:
- Providing customer support via game interface, e-mail, or other interfaces while adhering to high standards of quality and ethics
- Responding to customer inquiries, providing complete and accurate responses while maintaining high standards of customer satisfaction
- Create and/or translate new articles for internal distribution and update existing articles as required
Requirements:
- You are a (near-)native German or French speaker, and next to that speak English fluently (preferred, not excluding factor)
- You have previous experience working within a Customer Support environment, call center or related area (preferred)
- You are flexible with regard to work demands outside of normal working hours
5CA offers:
- A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge, soft skills and language skills
- A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
- Different shifts to choose (we have normal working hours, European working hours, etc)
- A health care program for its employees
Excellent salary conditions, based on Argentinean market standards
- Additional benefits for foreigners, such as Spanish classes and the coordination and payment of the working Visa.
At the moment, we are looking for French/English agents and German/English agents.
We are looking for dynamic Customer Support Representatives, who have a passion for customer service. They will be dealing with passionate MMO players who demand Customer Service and will demonstrate excellent organizational and prioritization skills and strong verbal and written communication skills.
Tasks:
- Providing customer support via game interface, e-mail, or other interfaces while adhering to high standards of quality and ethics
- Responding to customer inquiries, providing complete and accurate responses while maintaining high standards of customer satisfaction
- Create and/or translate new articles for internal distribution and update existing articles as required
Requirements:
- You are a (near-)native German or French speaker, and next to that speak English fluently (preferred, not excluding factor)
- You have previous experience working within a Customer Support environment, call center or related area (preferred)
- You are flexible with regard to work demands outside of normal working hours
5CA offers:
- A professional and multicultural working environment with people from all over the world, where you can use and further develop your technical knowledge, soft skills and language skills
- A flat, non-hierarchical organization structure with lots of responsibilities on agent-level, few management layers and an open-door policy
- Different shifts to choose (we have normal working hours, European working hours, etc)
- A health care program for its employees
Excellent salary conditions, based on Argentinean market standards
- Additional benefits for foreigners, such as Spanish classes and the coordination and payment of the working Visa.
Requisitos que deben cumplir los postulantes:
- Edad: Desde 18 Hasta 35 años
- Educación: Terciario, En curso
- Idioma: Alemán, Francés, Inglés, Italiano, Ruso
Empleo ofrecido por:
5CA
5CA es un centro de contacto de origen holandés especializado en dar servicio de soporte técnico y atención al cliente en más de 15 idiomas.
5CA
5CA es un centro de contacto de origen holandés especializado en dar servicio de soporte técnico y atención al cliente en más de 15 idiomas.
Ramo o actividad: Tecnología
Lugar de trabajo: San Nicolás, Capital Federal
Jerarquía: Junior
Sector: Soporte Técnico / Mesa de Ayuda
Lugar de trabajo: San Nicolás, Capital Federal
Jerarquía: Junior
Sector: Soporte Técnico / Mesa de Ayuda
Aviso publicado: 12.08.2010 |
Número de aviso: 824326 | Vacantes: 20
Tests
» Para Postularte a esta búsqueda, 5CA solicita que realices los siguientes tests:
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