Cybele Software is the company behind Thinfinity®, a suite of enterprise-grade virtual desktop infrastructure (VDI) and application virtualization solutions. Our product portfolio includes Thinfinity Workspace, VirtualUI, and VNC, enabling organizations to securely deliver desktops, applications, and data to any device through a browser with Zero Trust network access. We partner strategically with Oracle Cloud Infrastructure (OCI) and distribute through the Oracle Marketplace, serving enterprise clients across healthcare, financial services, education, retail, and aviation We are looking for a motivated and detail-oriented Associate Account Manager to join our sales team. In this role, you will work closely with senior team members to deliver tailored VDI solutions to mid-market and enterprise clients across North America, Latin America, and the Caribbean. Your key responsibilities: Serve as the primary point of contact for mid-tier growth accounts, managing routine check-ins and delivering product updates to ensure high engagement. Facilitate the renewal process for growth accounts by gathering usage data, updating CRM records, and coordinating schedules (reporting to the Senior Account Manager). Screen inbound inquiries from existing customers; triage technical/billing issues to support teams and escalate high-value commercial opportunities to leadership. Conduct deep-dive research on accounts prior to strategic calls, analyzing contract history, usage trends, and competitive signals to prepare comprehensive call briefs. Drive engagement for free trial submissions and active Proof of Concepts (POCs), maintaining a consistent cadence and documenting outcomes. Execute targeted outbound campaigns for specific upsell segments. Maintain meticulous records within the CRM, including opportunity creation, stage updates, and activity logging to ensure data-driven forecasting. Requisitos: +2 years of experience in sales, preferably in a B2B tech environment or as a high-performing SDR looking to move into closing. Full professional proficiency in English and/or Portuguese (both written and spoken). Experience with Zoho CRM, HubSpot, or similar tools to manage deal stages. Experience with tools like LinkedIn Sales Navigator, Outreach, or Apollo. A results-driven attitude. High capacity to handle rejection and maintain a positive, professional attitude. Ability to quickly master the product's technical specs and explain ROI to stakeholders. Beneficios Why Cybele?At Cybele, our people are at the heart of everything we do. We foster a dynamic environment where autonomy, innovation, and teamwork come together. You'll be part of a team that drives technical excellence and promotes continuous growth.We offer:Salary reviews to keep up with inflation.Hybrid work model: 2 days remote and 3 days in the office.Free parking for your convenience.Comprehensive healthcare with OSDE for you and your family.Performance-based salary adjustments to reward your growth and achievements.A day off during your birthday month.️Club La Nación Premium membership with exclusive discounts and benefits. Our interview processOur hiring process is designed to be clear and focused on discovering your unique potential. It includes up to three steps:HR Interview: An initial meeting to get to know you, share what we do, and explore your background and motivations.Technical Interview: Meet our technical team, learn more about our daily challenges, and let us dive into your experience and expertise.Technical Assessment: This could be a practical task or an in-depth discussion, depending on your role. It helps us understand your strengths and how you approach challenges.Are you ready to take on exciting new challenges and fuel innovation with your ideas? We’d love to e-meet you!
