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IT Help Desk (Part Time)

Parexel

Lugar de Trabajo:
Publicado:
Publicado hace 109 días
Salario
No especificado
Tipo de puesto:

PAREXEL has new opportunity within its IT department for a part time customer service representative to join a dedicated global team in a very fast paced environment. The person selected for this position would work a 4 hour daily shift. There is currently some flexibility on shifts available depending on availability.

 

As a Service Desk Specialist You Would Have To

 

  • Provide IT Service Desk first line of support.
  • Log all relevant IT related requests by PAREXEL worldwide employees.
  • Provide first line of investigation and diagnosis (possibly resolving quick fixes)
  • Escalate incidents that cannot be resolved within specified time limits
  • Closing all resolved incidents, other calls, and requests.
  • Configure PCs with standard software.

     

Qualifications

 

Preferable previous experience in customer service/customer care.

 

  • Excellent customer service skills; problem solving and communications skills.
  • Comfortable working with Technology related tasks.
  • Advanced level of English (mandatory)
  • Part Time Role (4 or 6 Hours a day. Availability to fill this shift is Mandatory)
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Zonajobs sea responsable por ello.
La empresa dio por finalizado este aviso.
¡Te postulaste con éxito!