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Unix - Service Delivery Consultant

DXC Technology

Publicado hace 226 días
No especificado
Tipo de puesto:

The Information Technology Outsourcing - Capability and Standards - Subject Matter Expert is a global role reporting into the ITO Organization.  Candidates must have expert level knowledge in one or more of the following capabilities; Windows, UNIX, Cloud, or Converged / Hyper Converged technologies.


Key to the role is leadership and functioning in a Global Rapid Response Team context. GRRT will be called upon in times of critical (high business impact) outages or crisis situations in client environments.


Core Deliverables
  • Creating best practices & standards for your technical domain which define the best way of:
    • Managing particular incidents
    • Determining root causes of failure, and offering resolutions
    • Proactive management of the service
    • Extending reliability of systems through design of process/solution
  • The creation of technical standards will be focused on those that matter most, which means that we will rate them on their contribution to quality/productivity/improvements to reliability or recoverability
  • Will also work with delivery teams to:
    • Train them on the published standards
    • Review their technical setup to recommend technical changes
    • Help them on improvement plans when they face technical issues
  • Be a recognized authority in your technical domain and part of this role is moving the teams to a higher level of technical information technology mastery & maturity
  • Providing interlock with Engineering, Tools and Project teams to ensure delivery standards are deployed and met, and implementations do not cause unplanned service disruptions
  • Providing interlock with the Methods & Standards Organization to support deployment of the GDN Operating Model in the Delivery Teams
  • Supporting and defining metrics and KPIs
  • Supporting automation initiatives
  • Providing solutions and guidelines for HW & SW maintenance
  • Validating and approving purchase of HW & SW solutions
  • Ensuring that GRRT supported events have access to technology masters to provide rapid resolution to problems



  • Solaris, Sun Cluster, Veritas Cluster, Solaris Volume Manager, Veritas volume Manager, ZFS
  • AIX, PoweHA, HMC Management, LVM, LPAR, ODM, NIM
  • HPUX, ServiceGuard, VPAR, Superdome Partitioning
  • RedHat, SuSE, Oracle Linux, ILO Mgmt, SuSE / RedHat Cluster, Oracle Virtual Machine
  • AS400, MIMIX, MIMIX Lakeview
  • Shell Scripting


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La empresa dio por finalizado este aviso.
¡Te postulaste con éxito!